The test you need before travelling abroad


You require a pre-departure test for departing the UK or Ireland and your destination requires a negative PCR test.

  • UKAS Regulated Laboratory processing
  • Next day result from receipt of sample
  • Travel certificate provided
  • Complimentary courier Monday – Friday


7 Day Service

Weekday Courier Service

UKAS & HMRA Approved

When should I do my test?

The time windows for testing before departure differ dependent on the arrival destination and can be anything from 24 to 72 hours prior to landing. Refer to government advice for guidance on when you need your test.

Book your test to allow sufficient time for processing but give yourself wiggle room – book as early as allowable.



How will I get my certificate?

Your certificate will be emailed along with your results to the email you provide when you register your PCR test with the laboratory.

Results are usually emailed the next working day from receipt of sample





How do I register my PCR swab?

At the time of taking your swab you will be provided with instructions to register your test with the receiving laboratory. Ensure your details are correct. You will then receive a confirmation email to confirm you have registered your swab.

You will later receive an email that the laboratory has received your sample and following this an email with the results and certificate.

Frequently Asked Questions

How do I use the swab kit?

Each sample collection kit contains instructions for use including links to a ‘how to’ video. It is the user’s responsibility to ensure the instructions are read in full prior to engaging in the sampling process.

How do I register my test?

Registration is REQUIRED as part of the sampling process. It enables our Laboratory to send the results of testing to you & your certificate. Without registration, results will not be provided.

Once the sampling process has occurred, registering the URN is necessary. Follow the instructions provided with the sample collection kit to carry out registration – there is a link in the kit to an easy ‘how-to’ video.

All details requested on the registration form must be completed correctly. You must enter your URN exactly as it appears on your paperwork. E.g. ‘D00000012’ Failure to register your kit will mean we will be unable to send you your results

What is the URN?

Your URN is your Unique Reference Number.

Your URN is found within your COVID-19 Sample Collection Kit on pre-printed labels.

You must always keep this URN safe/ do NOT lose the URN

How long will it take to receive my results?

For samples taken to the laboratory via our courier: following receipt of your sample, we will deliver this to the laboratory before 11pm the same evening. Our laboratory aims to provide next day results up to 11.59pm for all samples received. Delivery dates for test results are approximate and Duality Health Ltd will not be held liable for any delay in delivery, particularly in light of global shortages in raw materials and the unprecedented level of demand for our services in the current challenging circumstance, as well as subject to further terms in this agreement. In rare circumstances biological samples may require secondary testing. The laboratory will not release a result until a thorough review has been carried out and are satisfied with the deliverable result.